Delivery information

Payment

Robot Pi Shop accept cash on delivery and soon we will activate credit or debit card payment on our website.

 

How long will it take?

Robot Pi Shop offers 48 to 72 Hours delivery all across Lebanon. Schedules are based on delivery times to capital cities - please allow extra time for delivery to regional & remote areas. Delivery times are based on the date of dispatch - not the time of ordering. Express parcels are dispatched within the business day if ordered before 2pm. Standard mail parcels are generally dispatched within 1-2 business days, though it can be an additional 2-3 days during busy sale periods. On a tight deadline? Contact us for information.

How much will it cost?

Free shipping when you spend over $100 all across Lebanon. Orders below 100$ will be charged 7$.   

My order has not arrived yet!

In the event your order has not been delivered within a reasonable time frame of 72 hours (per above), please contact us and we will address the situation immediately. Please understand that it is in good faith that we put your order in the hands of our preferred carriers, but in a very small percentage of cases parcels go missing or are unexpectedly delayed. We can't prevent this, but we can discuss ways to meet your immediate needs. We must allow a fair and reasonable amount of time for the goods to be delivered before the parcel is determined as lost (this will vary depending on the carrier and the destination), and we will place a replacement order or issue a refund as the situation demands. We ask for your co-operation in these rare cases.

I can't find my order confirmation email!

Check your Spam, Junk or Promotions folder (or even the deleted items folder) as you are likely to find your confirmation emails in one of these folders.
This is a common query that we receive from customers who have Gmail, Yahoo, Hotmail and similar POP email accounts. Why? Because these email accounts often have an automatic spam filter that hides emails sent from any retail website.
To further ensure our confirmation emails get to you, you can add the address "inbox@robotpishop.com" to your safe sender's list to ensure your confirmation does not get sent to your Spam or Junk folder.
If you have checked these folders and it is still missing, please contact us and we will be happy to help.